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REFUND POLICY

Thank you for shopping at Crochetry Store.

 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

 

The following terms are applicable for any products that You purchased with Us.

 

Interpretation and Definitions

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Interpretation:

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions:

For this Return and Refund Policy:

 

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Crochetry Store.

  • Products refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase products from Us.

  • Service refers to the Website. Website refers to Crochetry store, accessible from https://crochetrystore.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.The deadline for cancelling an Order is 7 days from the date on which You received the products or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: crochetrystore7@gmail.com

By visiting this page on our website: https://crochetrystore.com/

By phone number: +91 9840385021

 

We will reimburse You no later than 14 days from the day on when we have received a request from you to cancel the order. 

We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

Conditions for Returns

In order for the produts to be eligible for a return, please make sure that:

- The products were purchased in the last 7 days and the products are in the original packaging

 

The following Goods cannot be returned:

  • The supply of products made to Your specifications or clearly personalized.

  • The supply of products which are customised in colour, size and shape.

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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular-priced products may be refunded. Unfortunately, products on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

 

Returning Products

You are responsible for the cost and risk of returning the products to Us. You should send the products at the following address:

1A 308, 5-8 series, Suncity Gloria, Doddakannelli, Sarjapur main road, Bangalore 560035.We cannot be held responsible for products damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service.

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Refunds:

We are unable to issue a refund without actual receipt of the products or proof of received return delivery.

Refunds are not possible for any courses enrolled in the website (www.crochetrystrore.com)

Refunds can be provided if there is a proof of damage in a video while opening the order. Refunds will be processed in 7 working days to the same means of payment as You used for the Order

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Contact Us if you have any questions, contact us at +91 9840385021

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Last Updated: 3 June 2023

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